With an available built-in Wi-Fi hotspot, passengers can stream and share their favorite content online. I guess I'll play along since my radio is not working correctly. Wireless pairing and hands-free smartphone operation allow for safe and easy access to your favorite apps and content. However, all STARLINK Remote Access features do require using your smartphone or MySubaru.com to activate remote services. It will install software version U0.18.22.20 on all HK head units so make your appointment and get-r-done! There's a revised head unit that is supposed to fix the issues you're having. Remote Services include remote vehicle lock and unlock, remote horn and lights, and remote vehicle locator, all accessible from your desktop, tablet, or mobile device. noise is emitted suddenly when you turn on the power, it may An accident, fire or electric shock may result if you continue to damage your hearing. Destination and delivery includes handling and inland freight fees and may vary in some states. Wi-Fi Hotpot equipped vehicles also come with a free trial plan. Pressing the blue i-button connects you to Subaru Roadside Assistance. Whatever comes first concludes the warranty. How do I contact a SUBARU STARLINK Customer Care Advisor? You can modify the notification to be one of the following; phone, email or text. Need to connect with a Hawaiian retailer? On July 25th, the latest TSB that is supposed to solve all of the head unit issues was released and is now available for an upgrade at your local dealer. ; BBS is a registered trademark of BBS Kraftfahrzeugtechnik AG. This being Subaru, the system also offers apps that should appeal to the brand’s oh-so-outdoorsy demographic. Bluetooth-enabled mobile phones link directly through your Subaru audio system automatically, once connected. Reactions: bonkewl53 and cdicorpo. If your Subaru vehicle is stolen, you will need to first file a police report with local law enforcement. Monthly payment of $15.87 per $1,000 financed. Tried pulling... 2018 Subaru Outback Radio and all that goes with it - Just got my 2018 Subaru Outback 5 months ago. The installed software version was 4-18-20-50. Procedures for Updating the Head Unit Operating Software - 2015-2016 Subaru. Weighing in under 20 pounds, the OEM Audio Plus subwoofer system for the Subaru BRZ installs utilizing existing trunk liner fastener locations. Actual mileage will vary. Step 1: On your Multimedia head unit go to Settings > General. Mounted to rear of the 14-liter enclosure is our 32-bit DSP Power Amplification - Meaning a simpler installation and our signature sound reproduction the … This bulletin announces a procedure for updating the navigation / audio unit’s operating system software. Now, sometimes my navigation doesn't load at all (maybe twice a week), and I have to restart the car. CLICK HERE FOR MORE INFO (for Subaru/Scion/2012-2013 Toyota) **For … Activate yours today by logging into your MySubaru account or by following the step-by-step instructions below. PLEASE pay it forward and donate to my National Parks Fundraiser. What are the STARLINK Safety Plus and STARLINK Safety Plus & Security Plus packages? These vehicles include: 2018 Subaru Outback, 2018 Subaru Legacy, 2018 Subaru Crosstrek, 2017-2018 Subaru Impreza, and 2018 Subaru BRZ. If you have any questions about SUBARU STARLINK, please call a STARLINK Customer Care Advisor at 1-855-753-2495. Now you can keep track of your service history, recall notices, and upcoming maintenance. I'll take it in for replacement when it arrives. Must take delivery from retailer stock by March 1, 2021. I just read through the service order from yesterday. The Kenwood DDX9020DABS for Subaru BRZ Stereo Upgrade | 2016 to 2020 is a plug and play stereo upgrade with a Apple CarPlay & Android Auto unit for the BRZ. The proposed settlement provides benefits for the class estimated at … CAMDEN - Subaru of America could pay more than to $6.2 million to its customers to settle a lawsuit over an allegedly defective dashboard component. Thanks in advance!! So far, I haven't heard of your particular issues recurring in the latest Harman Kardon revision (crossing my fingers). What do the buttons on my overhead console do? No matter where you are, your STARLINK Customer Care Advisor will know your exact GPS location and will be able to send help. Even though Subaru has issued at least two Starlink software updates to fix the head units, the lawsuit claims some customers weren't helped much … While out and about yesterday it died completely except for the buttons along the left and right side. Get your Subaru connected with Subaru Starlink. This suite of on-board technology helps make every drive more entertaining, confident, and enjoyable. And I love my 2018 XT. ***Limited warranties are contingent on age and mileage. Hi all. Once a month, SUBARU STARLINK will email you a report on the status of your key vehicle systems. They blink on and off in a regular pattern every minute or so like the unit is trying to reboot itself. The 2018 Subaru Outback has 3 problems reported for head unit display faulty. **This menu includes only models and trims that were able to be factory-equipped with navigation. Step 3: Go back to Settings > General and select Wi-Fi Hotspot Settings. For a better experience, please enable JavaScript in your browser before proceeding. Receive and initiate calls or play music directly from your device — all while keeping it conveniently stowed away. Offer may vary by location. This is the newest version. SUBARU STARLINK allows you to use both SOS Emergency Assistance and Enhanced Roadside Assistance functions without the use of your smartphone via the buttons on your overhead console. All prices are based upon Manufacturer's Suggested Retail Prices (""MSRP"") in U.S. dollars (unless otherwise indicated) and exclude taxes, title fees, licensing, options and destination charges unless specifically included. About, half the time since the update, it takes 20 seconds for the nav function to appear, where is it used to appear almost immediately after starting the car. "The proposed settlement class is comprised of all individuals in the U.S. who purchased or leased a 2017-2018 Subaru Impreza, 2018 Outback, 2018 Legacy, 2018 Crosstrek, or 2018 BRZ. Currently has about 30k miles. Subaru, SUBARU BOXER, BRZ, Forester, Impreza, Legacy, Outback, STI, Tribeca, WRX, XV Crosstrek, EyeSight and STARLINK are registered trademarks. Subaru of America, Inc. reserves the right to make changes at any time without notice or obligation to the information contained on this Internet site, prices, incentive programs, specifications, equipment, colors, materials, product illustrations and to change or discontinue models. If a loud using the unit immediately and contact your SUBARU dealer. ‡$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks. Perhaps this only update the maps...not the Harmon OS. Purchased 8/5/16 in the USA. Not all vehicles are equipped with a Wi-Fi Hotspot. Whether you’re on the road or planning adventures, the new MySubaru makes loving every part of owning your Subaru easy. Will the MySubaru App use my smartphone connection to provide emergency assistance? He had done more research on the software that they installed at my request and his factory rep said it should not have been installed. I provided you the wrong reply, thinking that you had a 2015 model. Get the full capabilities of MySubaru on your mobile phone with the new MySubaru app. This harness connects a 12-volt Backup Camera to the stock Toyota/Subaru/Scion head unit. Note: Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data options available. So they want to remove software version UE-19-25-70 and install the software that came with the radio which was version UE-19-22-70. I have a few months old 2018 Outback 3.6 with the larger Infotainment unit. Ascent Forums, The Largest 2019 and newer Subaru Ascent community & owners club. We'd like to show you nearby Subaru retailers, special offers, pricing, and vehicle inventory that are available in your area. Log in to MySubaru.com, select your vehicle and click on “STARLINK Access tab” and choose “Account settings”. Whatever comes first concludes the warranty. The infotainment system may suffer from a variety of design defects, including but not limited to the following: Back-up camera freezes or shuts down; ; Bluetooth is a registered trademark of Bluetooth SIG, Inc.; HomeLink® and the HomeLink® house icon are registered trademarks of Gentex Corporation. Other rates and payment terms available. How to connect to your in-vehicle Wi-Fi Hotspot. Our new custom made harness allows you to retain all the factory features including steering wheel controls, reverse camera, factory usb whilst replacing the stereo with a new upgraded unit. That's the Harmon site which certainly contradicts what I was told by the technician. Twelve speakers and a 576-watt amplifier fill the cabin with powerful sound that will energize you to go where you haven’t been and explore the beauty of the present. Apparently, there are quite a few from locking up, sluggish response, etc. What smartphones are compatible with the MySubaru and STARLINK mobile apps? 2015-2020 Subaru WRX Audio & Stereo Upgrades Despite the 2015-2020 WRXs being impressive cars, one area that’s universally hated is the factory audio system. Please note, the MySubaru app requires Android 8.0 or newer or Apple iOS 10.3.2 or newer. UE-19-25-70. Black screen for the radio is hardly unusual. Cannot be combined with any other coupon, direct/email offer or promotional offer unless allowed by that offer. Check here to access the latest map information for your Subaru navigation system. When you create or update your account, we’ll need your Vehicle Identification Number (VIN) so you can access the right owner manuals and receive other information specific to your vehicle. Instead of taking my Ascent in to evaluate both the Bluetooth problem and the black screen problem I spent time on the phone with the technician. STARLINK Safety Plus gives you peace of mind in case an emergency occurs when you are in your vehicle. What is the Monthly Vehicle Health Report? New Subaru owners enjoy a free year of STARLINK Safety Plus for their first year of ownership. * Manufacturer's suggested retail price does not include destination and delivery charges, tax, title and registration fees. STARLINK Safety and Security offers two packages to fit your needs. Care was taken not to harm the environment when taking this photo. Financing for well-qualified applicants only. Model Year 2018 and Newer - 2018 Crosstrek - Head unit... Subaru Outback Questions - 2018 Subaru Outback Radio and all that goes with it - CarGurus, https://www.subaru.com/content/dam/subaru/starlink-owners/Subaru-Starlink-Map-Updates-08.29.18.pdf, Subaru Ascent Complaints, Issues And Problems, Subaru Ascent Pricing, Dealers, Orders & Purchase, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada, is an independent enthusiast website owned and operated by Content on is generated by its users. The nav system has opened with a fully white screen probably about 10 times during the past 9 months. For Crosstrek Hybrid, EPA-estimated MPG equivalent on a full battery charge. Page 7 Furthermore, do not hit the screen or rub it with hard objects. STARLINK Safety and Security helps keep you and your Subaru safe whether you’re in your vehicle, at your computer, or on your mobile device. I just checked my system info and I am running Software Version: Rel_UA.19.01.70. Prices, specifications, options, features and models subject to change without notice. STARLINK Safety Plus & Security Plus adds STARLINK Remote Services: Pressing the blue i-button enables your Enhanced Roadside Assistance working in conjunction with your vehicle's Subaru Roadside Assistance coverage 24/7/365. Please choose from the available packages below. It was never convenient to drive it immediately to the dealer and it then fixed itself after repeated power ups. STARLINK Multimedia connects you and your Subaru to music, news, navigation, podcasts, and more. I?ve had my ?18 Crosstrek Premium for about a month now, and have been loving it. Not sure if they meant an Ascent problem, a 2019 problem, or a general Subaru problem. WUA86 - In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software. It finally failed today with my wife driving and she was able to take it immediately to the dealer. The tech said the latest is UE-19-22-70. This new […] You can utilize SUBARU STARLINK for subscribed vehicles, access vehicle service reminders, and stay up to date with Subaru events with a swipe and a tap! is not in any way affiliated with. Step 4: Use the default Wi-Fi Hotspot name and password or create your own. This harness uses a 6-volt relay and the 12-volt accessory power provided to the stock head unit to provide a 12-volt output and composite video input for any standard automobile backup camera. ** EPA-estimated fuel economy. SUBARU STARLINK is the in-vehicle technology that provides hands-free connectivity, entertainment, and the security that you need to help keep you and your vehicle safe. Great explanation Robert. Plus, you can connect up to 8 different devices in your Subaru. They said the web site that provided the software is a Harman site and not supported by Subaru of America. They looked at it and said it's a common problem. Average failure mileage is 10,350 miles. Subaru Ambassador '17 LRP Impreza Sport 5dr CVT '18 CGK Crosstrek Premium CVT. Please enter your Subaru vehicle's Year, Model, and Trim to search for Vehicle Navigation Map Updates. The overhead console buttons provide access to a SUBARU STARLINK Customer Care Advisor. My apologies, as your vehicle head unit has Mirrorlink 1.1. However, the Navi Database Version is blank...any idea why it is shows nothing? Length of contract is limited. Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data options available. Subaru offers standard Bluetooth hands-free technology on every model to manage phone and audio systems. Someone else says the Subaru dealership has even replaced the head unit but the Android Auto connectivity issues remain, with the app always undetected no matter what. ***Limited warranties are contingent on age and mileage. I have a Starlink subscription so thanks for the heads up. What do I do if I forgot my Pin or would like to change it? Subject to credit approval, vehicle insurance approval and vehicle availability. ; Ultrasuede®  is a registered trademark of Toray Industries, Inc.; TORSEN is a registered trademark of JTEKT Corporation. The MySubaru app also provides access to vehicle diagnostic alerts, user preferences and other beneficial features enabled by your STARLINK Safety Plus & Security Plus subscription. The STARLINK app gives you access to a suite of STARLINK cloud-based applications, such as iHeartRadio®, Yelp®, Magellan NAVI®, and more via your in-vehicle multimedia touchscreen. In order for your phone to work with the Mirrorlink function in your vehicle, it must be running Mirrorlink version 1.1., which is the version found in the Subaru head-unit. Step 6: Your browser will automatically open and you will be led through creating an account with AT&T. What kind of warranty coverage does SUBARU STARLINK have. ‡$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks. We’re committed to making the world a better place. STARLINK brings multimedia content, smartphone connectivity, seamless navigation, extra safety, and everyday convenience to Subaru vehicles. And ironically, that's not where the map updates come from, only the basic nav info, detailed map updates are downloaded over WiFi. One slight hiccup tonight, though. ; Aha and Harman Kardon are a registered trademarks of Harman International Industries, Inc.; Android is a trademark of Google Inc.; HD Radio is a registered trademark of iBiquity Digital Corporation. They installed version UE-19-22-70 but the Nav system continued to malfunction. ^Now through March 1, 2021 get 0% APR Financing for 63 months on all new 2021 Ascent, Impreza, Legacy and Outback Models. What is the difference between the SUBARU STARLINK app and the MySubaru app? See participating retailers for details. The STARLINK app is required to enjoy STARLINK Multimedia content from your mobile device in your Subaru. Retailers are independent businesses and are free to set their own retail prices. When I had my car in for service a few weeks ago, they did what they called a full update on my HK radio/ nav/ infotainment system ( I know it was at least a navigation update, but I'm not sure if it was any of the audio related functions). Safety and Security services include Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle Recovery, and the added convenience of Remote Services. Follow the on-screen instructions to select a data plan. Knowing your location allows us to display the proper information for your area. Plug & Play Stereo Solutions for 2017 Subaru BRZ Here we have our new Plug & Play Stereo Solutions for 2017 Subaru BRZ easy enough to do yourself. That doesn’t sound right, since the following Subaru site tells one exactly how to update the software. Existing AT&T customers have the option to add an additional line to their AT&T Mobile Share plan. The SUBARU STARLINK Customer Care Advisor will need a police report number to help local law enforcement find the location of your vehicle. Need to connect with a Hawaiian retailer? If the head unit is made in China then it reportedly works without issue with all GROM units however if the unit is made in Japan there has been known limitations. ; Pandora is a registered trademark of Pandora Media, Inc.; SiriusXM and SiriusXM NavTraffic are registered trademarks of SiriusXM Satellite Radio, Inc.; iHeart is a registered trademark of Clear Channel. Whether you’re on the road or away from your Subaru, these mobile apps help you and your family stay safe, entertained, and connected through STARLINK In-Vehicle Technology. iPod and iPad are registered trademarks of Apple Inc.; Brembo is a registered trademark of Freni Brembo S.p.A.; Alcantara is a registered trademark of Alcantara S.p.A and Alcantara is produced by Toray Group. The Subaru-Robin EA175V is a 174 cc (10.62 cu-in) single-cylinder air-cooled 4-stroke internal combustion general-purpose gasoline engine with vertical shaft manufactured by Industrial Products division of Subaru Corporation under the Subaru Industrial Power Products brand name (other names: Robin, Subaru-Robin and Wisconsin Robin).. STARLINK Safety and Security services include Automatic Collision Notification, Enhanced Roadside Assistance, Stolen Vehicle Recovery and the added convenience of Remote Services. The Subaru-Robin EA175V engine has an OHC (overhead … PLEASE REVIEW THESE IMPORTANT DISCLOSURES. I can't imagine the cost if this happened after the new car warranty expired. They performed a software upgrade that failed and ordered a new Harmon Kardon head unit. A link within the email will take you to MySubaru to view the report in full so you can always be aware of your vehicle’s health. subaru brz head unit upgrade View all 188 consumer vehicle reviews for the Used 2018 Subaru Outback on Edmunds, or submit your own review of the 2018 Outback. About the Love Promise. You can also take advantage of valuable coupons to help you save on services. The head unit is what lets you choose the audio source, set the volume, determine the specific song you want to hear or pick the radio station you want to listen to. I so, I can download an android APK and I buy an after market USB dongle which will let me have Apple Car Play on the Head Unit. 2019 - 2021 Subaru Forester 2016 - 2018 Subaru Forester 2014 - 2015 Subaru Forester 2009 - 2013 Subaru Forester 2003 - 2008 Subaru Forester 1998 - 2002 Subaru Forester. If you already have an account, you’ll notice some changes designed to make managing your vehicle even more convenient. However, he decided against it until Subaru worked out all the new head unit issues. Step 2: Select Wi-Fi Hotspot and make sure it set to On. The MySubaru app and SUBARU STARLINK app are compatible with Apple iOS 10.3.2 or newer or Android 8.0 or newer. JavaScript is disabled. Here are a few links: Hi all. Subaru Ascent Touring 9 months old. Log in to MySubaru and click on the “STARLINK Access” tab, select “STARLINK Profile/PIN”. Plus, you can connect up to 8 different devices in your Subaru. Existing AT&T customers have the option to add a n additional line to their AT&T Mobile Share plan. How to connect to your in-vehicle Wi-Fi Hotspot. An active STARLINK subscription is not required to purchase a Wi-Fi Hotspot data plan. STARLINK is composed of two separate systems: STARLINK Multimedia gives you access to news, navigation, food, weather, music, podcasts, audiobooks, and other multimedia content. Subaru has the utmost respect for the environment and is a proud partner of Leave No Trace. Your passengers can stream their favorite content online, play games, stay up-to-date on email and more while on the go. That's when they decided to order a new head unit. Fully checked, factory-covered and ready for more adventures. Wi-Fi Hotpot equipped vehicles also come with a free trial plan. Follow these simple steps to pair your phone with your SUBARU STARLINK head unit. Does anybody know if the head unit installed on my 2018 XT is an Android unit. Subarus Starlink offers a suite of onboard technology bringing multimedia content with smartphone connectivity, navigation, and extra safety to Subaru vehicles. What is SUBARU STARLINK In-Vehicle Technology? Tech discussions, turbo & tuning and more. Subaru is outright replacing the units, as you noticed. Pressing the red SOS button connects users with a live advisor who can provide emergency assistance. How does Stolen Vehicle Recovery work with local law enforcement to help recover my vehicle? Why do I need to download the mobile apps to my smartphone? How does Enhanced Roadside Assistance work? Got in the car, started it up, and rather then being greeted by the safety message on the screen of the head unit, nothing came up. Invalid Zip Code. One owner of a 2015 Subaru Outback filed a complaint with the NHTSA saying, “Intermittently, the car does not respond when the accelerator is depressed. The technology also includes the screen for the backup camera, controls for the radio and audio system. The stock head unit is wired with a 6-volt output. My apologies. Additional phone numbers can also be added. Step 5: On your Wi-Fi enabled device, go to Settings > Wi-Fi and select the Wi-Fi Hotspot name and enter the password from Step 4. The MySubaru app is required for STARLINK Safety and Security Remote Services. Visit Subaru of Hawaii. How do I change my notifications email or phone number? I followed your link to the Starlink document which led to subaru-maps.com which is where I downloaded the operating software. Black screen. All information contained at this Internet site is intended for the USA market only. The National Parks app, created by Chimani, brings detailed info on all 59 of America’s parkland treasures. No down payment required. How do I connect to my in-vehicle Wi-Fi Hotspot? A driver can use the Starlink system with Android Auto, Apple CarPlay and Bluetooth. Whether you’re on the road or away from your Subaru, these mobile apps help you and your family stay safe, entertained, and connected. In our experience the Japanese made PF-28241 are only stable with the GROM USB3 car kits. 2019 CRP Ascent Limited w/#23 Built July 2018. SOA does not provide operating software to users for download. Via the STARLINK cloud and your Bluetooth-enabled mobile device, the STARLINK app automatically pushes content like music, weather, podcasts, and much more from apps such as iHeartRadio®, Stitcher®, and Aha™. *Updates only available for model years 2006 and newer. 2017 OB Limited 2.5, Twilight Blue/Ivory with Eyesight. The STARLINK app provides hands-free connectivity allowing you to keep your hands on the wheel and attention on the road. Reference TSB 15-211-17r. Luckily all under warranty. Actual mileage may vary. © Subaru of America, Inc. Use of this site signifies your acceptance of the Terms & Conditions. Learn what it is, how it works, what vehicles it comes on and how to get the most out of it by Center Subaru, Torrington, CT. SUBARU STARLINK equipment is covered under the 3-Year/36,000-Mile Subaru Limited Warranty. If you have any questions about STARLINK Safety & Security, need help with your subscription, or need to activate Stolen Vehicle Recovery, please call STARLINK Customer Care at (855) 753-2495. Activate yours today by logging into your MySubaru account or by following the step-by-step instructions below. Posted on January 18, 2021 by . Built 7/19/16. Need to connect with a Hawaiian retailer? Check to see which of your devices will pair with your vehicle's Bluetooth. Visit Subaru of Hawaii. See your Retailer to learn if your vehicle is equipped with this feature. subaru outback From a family camping trip to a cross-country journey, Harman Kardon in your Outback is the perfect companion on any adventure.