A better outcome would have been either to have processed the transaction (bypassing all the above), or release the hold if the transaction wasn't going to be processed, so that I can use those funds again to make the purchase in person - or do whatever else I wanted to do - it's my money. That's what I think happened here. Is there anyway i can get my order back? “I called Best Buy … Your account will not actually be billed until your order is shipped, delivered or picked up at the store. Second chance was given after I couldn't place the order for my clothes washer and that failed before. I suspected I may have become a victim of identity theft and maybe my card was used for fraudulent purchases at this point. Forums. The store even sells more electronics than Amazon! Just seems totally ridiculous because Best Buy didn't contact me at all about failing authorization - just one email to tell me they've cancelled my order. New comments cannot be posted and votes cannot be cast. Hello I recently preordered a video game and my card authorized for said game at the time of checkout and I have the bank statement to show however tonight it tried to authorize my card again even with the previous authorization it declined because my bank only had enough for the one authorization, i’m aware that my card doesn’t hard charge until I pick up the item but i got a notification saying my order was going to be cancelled even though it shows it on my bank andni have the confirmation email. 14. share. They just shrugged and said it's done automatically. The hold is not from best buy themselves but from whoever you bank with. Obviously that's useless. How can I tell? We are not officially endorsed by nor affiliated with Best Buy Co., Inc. Best Buy employees are not required to reply to your post and provide assistance. While Best Buy is offering several good doorbusters, such as up to $125 off certain models of the Apple iPad Air 2, and two Chromecasts for $50, you'll … The hold usually goes away within a day, depending on how fast your bank is. If you have an account with Best Buy Canada, simply follow these steps to check an order's status: Sign in to your Best Buy Canada account; On your account dashboard, go to the Order History tile and choose “Your orders” Once the page opens, simply find the order you are looking to check to see its current status; If you can’t find the order you're looking for, you may have … Best Buy would not capture the funds and I might be able to try again on Monday after the hold was released. Nope. I have a bad taste in my mouth from the service I received this week. Ever. I'm not looking for a resolution for my specific order and am not discussing specific financial information. Over the phone, my local sales associate ultimately had the same problem the sales associate over the phone on Friday night had. Here's how: Sign in to your account. I had a series x on preorder and my payment couldn't go through so i checked the card and tried again a few times and it just outright cancelled my order, i didnt wanna switch to my other card and even though the site says i can use paypal i cant. At the top of the page, select Order Status . Rating Details. This is not the first time this has happened to me using the website (it happened when I tried ordering my clothes washer too). In order to resolve the issue for my clothes washer, I was able to complete the purchase and schedule a delivery and everything by coming in person, so maybe that would still remain an option, but I wanted to see if there's anything I could do without coming into the store physically. Price Affordability. This is not the case however, as I went to my bank account and verified I had enough funds... enough to make the purchase, but not enough to make two. I've heard about Best Buy being shitty with preorders which is why I placed a back-up order in the first place, but still. There wasn't a reason why. Ok heres how online orders work, you put the item in the cart, payment info also, then press confirm order. The card could not be used... At this point, the sales associate indicated that I check my email and see if my bank sent or would send me a notice indicating something about my account, or maybe something more specific to the transaction. Visit the Orders page. Earlier this year, Amazon leapfrogged Walmart—the nation’s largest retailer—to become the No. Stop orders … Best Buy - Ordered watch, express delivery, didn't receive, sad. Used a GC + CC and they can't find my order. Several members of the dealnews staff had orders canceled after Black Friday, but none have reported problems this week. If you have an account, you can also access your orders from your Account overview after you sign in. Continue this thread level 2. The phone sales person got the same response I was getting. All rights reserved. There's not likely to be a third. I was able to put it into my cart and go through the checkout process (including a haul-away and selected a delivery date) as how I'd expect, but when it came to actually processing the transaction, the website loaded for a bit, and then indicated that I must use a different card to place the order. 4 comments . I tried calling customer support and attempted to make the purchase over the phone, potentially bypassing the website altogether. Style and Design. There are a variety of scenarios that meet this condition, for instance: You received a completely different item. If the problem was not* with the website, then why would it allow me to make a purchase for a computer peripheral today with the same payment information? Best Buy is the #1 seller of electronics in the nation. 169,99 $ … r/BestBuy is a community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. For example, you may switch to a different store location. How to Check Your Order Status. Maybe the account behind the card didn't have funds to process the transaction. Thank goodness I printed by the last page after check out. It could be caused by several things. Best Buy Order Tracking Information – Best Buy is a very popular name in online shopping marketplace.This multinational company headquarter located in Richfield, Minnesota.Best Buy delivers their products internationally.You can order items if you are from the USA, Canada, Mexico.All products are listed there are 100% genuine and comes from original brand.You can …