We noticed your invoice was past due. Did you change your mind about wanting to [insert benefit your product or service provides]? There are hosts that offer cooler rentals, car tents, ski racks, phone mounts, chargers, and more that can be perfect for road trips. Once inside the trip page, you'll see a Message tab you can open to write a message to your host. As a businessperson, you have so much you need and want to do, and so little time. You can view your invoice using the following link, and let us know if you have any questions: [link]. Keep it up! Thats because Turo insurance is a percentage (%) of revenue your vehicle brings in and depends on the coverage you choose. See you there! Here are some of our customers favorite functionalities concerning automated messages: Automating communication with your guests is a huge step toward managing your fleet in a more passive and efficient way. After all, people pay close attention to their texts. Next time shoot me a message and Ill offer you a discount!. Imagine not worrying ever again about missing to send a message!? You simply walk up to a car, unlock it with an app, and start driving. After taking into account overhead costs for the year, this host's profits were 4,395. Hosts list their cars as available in a particular area and at certain times. I have OnStar, so I tell them, dont hesitate to use OnStar if you need it, even if its a non-emergency, or just call me.. If you have an economy car and live in the city, then tell them it is an affordable way to get around. It's often said that communication is key. How can you boost this kind of loyalty via texting? https://www.tesla.com/support/meet-your-tesla/model-3. Our scheduled messages are: 100%. Download incident info card Nondiscrimination policy & community guidelines For me, my car is an electric hybrid, so it has AMAZING gas mileage. In person, I always give the run down in a friendly way. We noticed your free trial period is up. today, this week]! Now you will get alerted every time we have a deal so you don't miss out. Just a reminder that the [event] begins on [day] at [time]. CONGRATS! Please do not take any toll roads without paying the toll. Well have [event activities]! When your Turo guest first reaches out to you about renting your car, the method, tone, and urgency in which communicate with them will determine whether they want to book with you or not. Ramotion Team 537 195k Kirill Yevdokimov 48 15.2k 1 Ramotion Team 496 153k Kirill Yevdokimov 59 9.5k My car is a hybrid, which allows it to drive in the HOV Lane, so I was sure to capture that, Year, Make, Model: Example = 2017 Chevrolet Volt LT, Vehicle Identification Number (VIN): there are a few places to find this on your car, or there is an online guide. Your welcome email should be informative, clear and actionable. Otherwise, Ill see you on April 4th at 10 am.. 3. Responsiveness is critical to confirming reservations before they move on to the next host. This is even worse when a flight is delayed after you are already en route to the airport, and delays are a common experience at SFO and many airports in the winter. Dont forget about [event] starting at [time] tonight at [location]! If you do not return the car with the same amount of gas, you will be charged the cost of the gas and a $30 fee for not returning the car with the same amount of gas. Automating your communication will save you time and effort while ensuring that your guests are well taken care of. If the car is not returned by the scheduled end date and end time listed on Turo, you will be charged an additional usage fee, a late fee, and an improper return fee. We look forward to our stay in ( CN ), we visit the city and country several . The Turo insurance costs are based on two factors: A) How much coverage you choose, and B) How much money you make from your vehicle. User defined selections make customizing your message fast and easy. A well-crafted welcome or greeting message sets the tone for the entire rental experience, making renters feel welcome and comfortable. You can use these text message marketing examples to easily put together your own templates and send ready-to-use messages to your customers. My first Turo hosting rental was in March of 2019. Turo Financial Spreadsheet + 15 Host Tips! In other words, you must drive in rush hour to get there and then Uber or mass transit back. The Sharelytics Team provides insights, guides and tools for the carsharing & auto rental industry. Hoi ( HN ), we would very much stay at your apartment. :) As a valued loyal customer, were giving you an EXCLUSIVE [percentage] off your next purchase. Wed love to hear your feedback. Enter your official contact and identification details. With that said, I send a simple update an hour before the return: I will be at ADDRESS FOR RETURN at SPECIFIC TIME, but if you are running a little late no need to extend the rental, just let me know when you plan to arrive and Ill meet you then.. DONT FORGET! Reply 'stop' to opt out, Welcome to [business name] text alerts! Did you have any questions I could help clarify regarding your order? If you try this tactic and it works please let me know! Show this text to claim your prize! Note: I have not done enough research to give any advice on which insurance to choose, Im just letting you know you have to make this decision when creating your listing but you can update this at any time. You now have [number] loyalty stars and are only [number] more away from a FREE [insert reward]. 5. The Turo car rental system focuses on matching available cars to those who need them. Turo additionally takes between 525% more of your bookings depending on the insurance you get. Turo Go Digital is accessible to a broad range of year-make-model options. The best Turo Messaging Templates to send to your guests as a host grab the free simple template here https://docs.google.com/document/d/1X-2_ti9o5FLsywBHr5Xhib-2YKYv2FxFibuZJA5sVWc/edit?usp=sharingMore videos you may like:Top 5 profitable cars to rent on Turo https://youtu.be/HVfIkaI-ShAHow To Start A Turo Rental Car Business https://youtu.be/L_ZUS2gDSpcCan you actually make money on Turo? Living in Portland and Seattle for the last ten years I abandoned my car in exchange for ReachNow, Car2Go, BikeTown, Lime and excellent transportation systems with good apps made by GlobeSherpa and others. Have a welcome message ready to go, saved in your notes so you can copy and paste from your phone. The only person that can pickup the car is you, the primary driver. Your [webinar or other event] starts in T minus [length of time]. You'll have a career support specialist to review your portfolio Level up your skills with our interactive courses and workshops, Awocaro - catalog page for car rental website, Awocaro - home page for car rental website, Turo Support Portal Corporate Website & Design System, Awocaro - set of screen states, notifications and modal windows, Awocaro - first screen for car rental website, Awocaro - 404 page for car rental website, Yacht Booking App UI Design | Boat Rental App UI Design. For example, you want to get SMS marketing going for your business. They are communicating with a human after all, not a robot so if they mention they have kids, for example, speak directly about your car being child-friendly. Relieve their concerns by letting them know you are there if they have any questions and that if something happens to the car it is no worry because that is what insurance is for. Probably even more so than phone calls in this day and age! Book a call here: [link]. Pets are not allowed in the car. For number 2 you can use the Turo-provided insurance, which covers the car while it is booked by a guest. Enjoy some time with your friends and family! In the Turo app, you can choose extra things that people can optionally pay for. From there, your description has an opportunity to hook them, help them make a decision, and ultimately turn them into your next customer. Text stop to stop, Hi there! Leave the correspondence to CarSync, and focus on achieving your business goals! To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. Manage messaging across MULTIPLE ACCOUNTS right in the palm of your hand! However, you can easily schedule this message and avoid the risk of having your reimbursement request denied. When it came time for me to do this, I based the description for my Chevy Volt on those currently selling the same car. Please message us a few pictures that clearly show the damage to (insert #) and report the accident to Turo using: The allowed miles for your trip are listed on Turo. This way, you, as a vehicle owner, can enjoy the convenience of a vehicle without heavy rental fees. Check it out here: [link]. During my tenure at Turo, I have collaborated with Product managers, engineers, research leads, and executive stakeholders to bring thoughtful user-centered solutions to metrics-driven problems. The only document you need is your physical valid driver license. If you don't pay the ticket as soon as possible, we will get a copy of the ticket in the mail. In a few steps, you can automate communication with your guests to the point that checking a renters drivers license remains your only responsibility. Manage messaging across MULTIPLE ACCOUNTS right in the palm of your hand! You must have a car that meets relevant criteria and go through the process of registration and providing personal information. Hi there! You do not need to get a car wash if you prepay for the post-trip cleaning Extra. However, there will still be a fee if there is a scent of any type of smoke even if you already prepaid for the post-trip cleaning extra.. A friendly welcome message for customers will encourage them to interact with your product or service, and if done well, will lead to increased customer retention. :), Id love to walk you through your services! Hope to see you there! Yes, you! Automated messaging can save you HOURS every day! Todays meeting will be via Zoom at [time]. [Percentage] off all [product or service]. We cannot release the car to anyone other than the primary driver. Hi ( HN ), We are really looking forward to staying ( CN) and exploring the city. Turo Messaging and Communication After making a booking request, Turo will send the information along to the host and will notify you of any response they may issue. See you there. Automate any workflow Packages. The guest will feel heard and appreciate that youre going above and beyond to make them feel at ease and comfortable in their new surroundings. Did you know that you can use text alerts not only to boost sales and revenue with your customers but also to help improve efficiency and communication within your own business? It costs ~$6, they will likely drink the water but leave some of the snacks, but they will love the extra touch when you point it out during the initial handoff. Im also sure to tell them to please use anything you need, it is in there for you.. [Representatives name] from [business name] here. Using text alerts helps free up stress and hassle. Thanks again for booking with me and have a great rest of the week. Payment was declined for your [service]. Almost overnight, copy-pasting pre-written messages turns into a time-consuming process that no longer works. The car is not equipped with a toll pass. If you get a parking ticket, please pay the ticket right away. To ensure you dont get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. Conrad Layn shares his secret text message templates and psychological strategy that has helped Conrad Layn become \u0026 remain 5 star Turo All Star \u0026 POWER Host status PDF LINK FOR CONRAD LAYN TURO PSYCHOLOGY TEMPLATE (PRINT YOUR OWN PDF COPY, THIS IS MY GIFT TO ALL MY SUBSCRIBERS):https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:b72bca2c-dbba-4b14-9c1f-9311b5d5e0e8 How To Earn Turo All Star Host Special Badge Fast Video: https://youtu.be/mpCa1PJiR8Y How To Market Your Turo Car \u0026 Earn A Lot Of Money Video (DEEP EXPLANATION): https://youtu.be/W7t3D6g7gFs Find me on Turo(I AM THE REAL DEAL): https://turo.com/us/en/drivers/16302302/vehicles #Turo #MeetKevin #ConradLayn #TuroBiz #TuroMoney #TuroSuccess #LaynWay #TuroBusiness #grahamstephan Be one step ahead of your competition. To start the form, use the Fill camp; Sign Online button or tick the preview image of the form. Text follow-ups can be a simple and interactive way to engage with your leads and guide them through the sales process. We hope you have a wonderful experience with us.. Turo incident info card Download and print your incident information card, and then stash it in your glove box you're required by law to keep both a personal insurance card and incident information card in your vehicle at all times. When they arrive I do a simple, quick introduction to the car. Sign up now! Learn more with Sharelytics. Turo has some calendar enhancements that very few car rental hosts are taking advantage of. Interested in giving that a try? Feel free to be verbose and answer every question in detail. Quantity. I'll be sending you further instructions details on day of pickup. You will receive EXCLUSIVE specials, discounts and promotions. Thanks for your interest in [product or service]! Thus, youll have a greater opportunity to showcase the product or service youre promoting! Reply 'stop' to stop, Welcome to the [business name] VIP Group! Thank you for being kind and mindful of the car. Then paste them into the Message to Send content box here, give your message a name, and click Save Template.. Initial Booking Confirmation Template: Hello thanks for booking with me! Please inform us of the details of the accident and share all relevant documents. You get commercial rental insurance for your car(s). Its that chaotic, go-go-go rhythm of your busy life. Here are some examples of texts that engage in customer care. You were great to work with, I will be leaving you a 5-star review and I would be happy to loan you the car again. The app has a messaging feature that is a great way to get in touch with your host if you need anything. If you want to use the tesla app, send me an email and ill add you as a driver. Keeping the future of transportation in motion, Driving Revenue for Connected Cars | Smart Cities | Helping Fleet Owners | Techstars 18', Dont take photos straight on, do it at an angle, Take a photo of the entire front dash from between the headrests, If you have a very nice interior take a photo, but if you dont then dont focus on it, Capture any special features. These templates can be used . Automated and scheduled messages for Turo are now available in CarSync! :) We'll be updating you about SALES, DEALS & NEW PRODUCT RELEASES. Be brief, welcoming, and open it up for questions. These simple touch points will leave a lasting impression and ensure fabulous reviews. Youve earned [number] loyalty stars which means you get a FREE [insert reward]. Heres the link to join: [link]. Hey you! For example: The vehicle must be 12 years old or newer upon listing. While very detailed, this sounds pretty cold. This covers your cars in both situations. 3. Now that youve been using your [product or service] for a little while now, how are things going? Want a better turnout to your event (whether digital or in-person)? ALERT - Offices are closed [today, tomorrow, or a specific date] due to the inclement weather. You pay for your personal insurance on your car. Your payment is scheduled to process automatically on [date]. Creating a captivating greeting message can be a daunting task . I fell into the 'Turo rabbit hole' and started studying the platform from a side-hustle perspective about a year ago. Why? Shop here: [link], Dont miss out on our [holiday] sale this weekend! Texting just feels a lot more personal than social media posts or emails. Automated Messages for Turo! Either to confirm, ask a question, or let you know they are running late. Dont be late! You can look at any number of sites, but TRED, where I bought my car, does an excellent job of producing short, engaging descriptions. Since youre a member of our loyalty club, were giving you a [free or discounted item], just because! Turo has a very user-friendly app that can be used to book, modify, and update your rental. Close each deal quickly by creating a sense of urgency. Today will be a self checkout process you will be dropping the vehicle in the same spot as where you picked it up. Successful rentalpreneurs must be and prompt, polite and people-oriented. You can read more about my efforts in buying a car here. Take it on weekends or just run to the store. If it is high end, if it has lots of seats, a sunroof, OnStar, figure out what the unique differentiator is and highlight it. I havent seen people point this out much, but I buy snacks and water. https://carsync.io, Late return and potential charges for late return notifications, Toll and transponder information (now required by Turo). The cleaning fee will be much higher if there is a scent of any type of smoke. Airbnb messaging templates help streamline the communication process with guests, whether for check-in messages, check-out reminders, or post-stay follow-ups. Doesnt that sound awesome? Have you listed your car on Turo & Getaround? [Link], Hi there! Click here to join: [link]. Is it difficult? A double bed should be fine for my friend and I. And it still has a gas tank, so there is no range anxiety for the battery. SO CLOSE! A greater connection with customers means customers are more likely to stick with you - to purchase from you again. Hope to see ya soon! See you soon. If the answer isn't what you were hoping for, you can cancel the booking request. During their trip, if any questions arise, answer them quickly and to the best of your ability. Stay tuned! There will be a fee for additional miles driven. If you have additional questions about the Turo platform, you can find the answers to FAQs here: https://support.turo.com/hc/en-us/categories/200236860-Guests. It's a crucial time to show off your guest communications skills. Want to accept extensions with greater or equal earnings? The vehicle can not carry more than 8 people (no busses, cargo vansetc). What better way to drive customer engagement with your promotions than texting them directly on their personal phones? Dunning, the process of contacting customers to collect payment, is never fun! I have compiled the info I used to create my Turo listing, get it rented, handed off to a happy renter, and receive my first 5 star reviews. Please [event instructions]. Please remove all of your belongings and all trash before returning the car - including any parking permits, garage clickers, and keys on the keychain. On 2/3 I rented a 2021 ***** CX-30 through Turo from a host by the name of ***** On 2/7 I returned this vehicle at 4:00am and only took photos of the exterior of the vehicle, which was a huge . 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