Sign up for ClassAction.orgs free weekly newsletter here. Olaplex products are safe and effective, as millions of our customers can happily attest. Only you can determine if Olaplex is worth the risk. ", 24/7 coverage of breaking news and live events. The CEO of the luxury haircare brand Olaplex has come out fighting against a $75,000 lawsuit in the wake of users worldwide complaining the products 'cause hair loss and damage'. The FDA determined that sodium benzoate in concentrations up to 0.1 percent by weight is safe for use in hair care products. February 14, 2023 Examined Genute said she provided purchase receipts to Olaplex and later received a PayPal payment awarding her refund. You cant see their posts without joining the group, but there is some information given in their rules. Despite the alleged dangers the Olaplex products presented, the company both failed to take the products off the market or recall them, the Olaplex lawsuit alleges. The judge granted awards upward of $20 million on each of the four claims, with a guarantee that Olaplex will get at least $37.4 million. The plaintiffs are seeking unspecified monetary damages and an injunction to stop Olaplex from making false claims about its products. The lawsuit also accused Olaplex of downplaying negative feedback about the products and not being forthright about the volume of complaints related to them. Bottles of Olaplex hair care products are arranged in Denver, on Dec. 8, 2022. The filing stresses that benzene is so dangerous that the beauty industry has stopped using the ingredient and voluntarily pulled hair care products containing the substance from stores. An example of data being processed may be a unique identifier stored in a cookie. One person wrote on Trustpilot: 'I've been using Olaplex shampoo and conditioner for about 6 months now and love it. The case, which was not filed as a class action (more on this below), accuses Olaplex and Cosway of attempting to conceal the dangers of their products, leading many users to believe that their hair loss and scalp issues could be symptoms of a dire health condition.. All Rights Reserved. On Feb. 9, 30 consumers sued Olaplex, Bloomberg reported. On Tuesday, Olaplex said net revenue this year will be $563 . 3 Hair Perfector. The company has denied the claims made in the lawsuit, telling "GMA" in a statement, "Olaplex products do not cause hair loss or hair breakage. As mentioned, these reviews are not all for the one with an Olaplex lawsuit. The brand known for its ability to repair damaged hair is facing its biggest challenge yet: repairing a damaged reputation brought on by numerous consumer complaints and pending lawsuit. In 2019, Olaplex won a second judgment against beauty giant LOral after Olaplex accused the beauty giant of stealing trade secrets in a meeting in California in 2015, when the companies were conducting a due diligence process. The hair loss claims against Olaplex started making the rounds online before the lawsuit was officially filed. The company's filing also noted that it had "proactively" devised a new version of the product that didn't contain lilial, which Olaplex said in a February social media post it had previously used "in small amounts as a fragrance.". In 2016, a very similar hair loss lawsuit was filed against Wen Beauty; the company denied allegations but agreed to a $26 million settlement. Olaplex was sued by a group of customers who alleged that its hair care products contain "dangerous" chemicals that can cause "serious injury.". Additionally, they hope to get full refunds, including tax, for all those who bought this product. The brand, a staple in TikTok hair care routines, posted "third-party" test records on its website. Keep in mind that, as I write, Olaplex No.3 is marked as a Best Seller on Amazon. She's said she's still waiting to hear back from Olaplex. to stem a slowdown in demand and push back against consumer complaints. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Olaplex was once only available for use in salons by professionals when it launched in 2014 and quickly became an essential treatment for colorists wanting to maintain the integrity and strength of bleached strands. However, most of the five-star reviews simply say how Olaplex products helped their damaged hair in some way. 09:13 EST 16 Feb 2023 Top editors give you the stories you want delivered right to your inbox each weekday. Auriana said she purchased a shampoo, conditioner and clarifying shampoo from the brand and used the products for two months, and claims she suffered hair loss. Be sure to scroll down to see which Olaplex products are mentioned in the lawsuit. Olaplex lawsuits First Olaplex lawsuit was filed on February 9, 2023, in the U.S. District Court Central District of California 28 women moved forward with a claim against Olaplex for causing hair loss, blisters and bald spots. There are many reviews for Olaplex No.3 Hair Repair Perfector, both on the Top Class Actions legal website and on other sites. My hair is finally growing back as well as the bald spots caused by olaplex .. i don't know what they put inside to make it this bad!'. Daniela Sirtori-Cortina. About 30 women are suing the Olaplex hair-care company, claiming its products caused their hair to fall out, bald spots to form, and skin rashes and other conditions to crop up. HairLossGeeks.com may earn commissions through other products listed on the site - always do your own due diligence before making a purchase. Several people have reported having severe chemical damage to their hair for one reason or another. In 2016, a very similar hair loss lawsuit was filed against Wen Beauty; the company denied allegations but agreed to a $26 million settlement. Hair care brand Olaplex quickly won a wide following during the pandemic with products it says build chemical bonds that strengthen hair. The consent submitted will only be used for data processing originating from this website. "Do your research," Amy Davis, co-counsel for the plaintiffs. "Do your due diligence and make sure that you are protecting yourself as a consumer when you're buying beauty products. Some people have successfully grown their hair with Olaplex products. But she's not satisfied with the company's response. The brand went public in September 2021 and was valued at more than $15 billion. ', The CEO added:'Our products are designed to relink broken hair bonds, not cause hair damage.'. Manage Settings In Payments, Like Geopolitics, India Seeks a Third Way, Nintendo Must Plot an Exit From Switchs Uncharted Territory, Subaru, Nintendo Step Up for LGBTQ Workers in Conservative Japan, Visitors Flock to Macau Again, But Its Gambling Dependence Draws Beijings Ire, Gina Raimondo Becomes China Player in a Job Where Her Predecessor Used to Nap, UK Mothers Say It No Longer Makes Financial Sense to Work, Starbucks Illegally Fired 6 New York Union Activists, Judge Rules, Musk Tamps Down Speculation That Tesla Will Mine Lithium, Musk Sets Path to Renewable Future, Is Mum on New-Car Debuts, Another Blow to City Centers: Retail Stores Move Outward, New York City Isnt Waiting for the White House to Enforce Fair Housing, Singapore Crypto Lender Hodlnaut's Founders Propose Selling Business Rather Than Liquidating Firm, Celsius Examiner Report Mentions FTX More Than 150 Times. 9 products. Now, the video game industry is on watch, Meet the judge deciding the $1.6 billion defamation case against Fox News. Olaplex and Cosway have instead implemented what is essentially a voluntary and entirely self-serving partial recall, merely allowing customers to return Olaplex products with no questions asked for a full refund, regardless of the date of original purchase or amount of product left in the bottle, the case relays. "The hair has split and broken, causing it to look unkept and as if it were cut with a weedwhacker," the suit says. Lastly, the complaint contends that the instructions for using Olaplex products exacerbate the injuries experienced by consumers, who are directed or encouraged to leave the products in their hair for long periods of time or indefinitely. The defendants never warn buyers that the longer theyre exposed to problematic ingredients in the items, the greater their risk of seborrheic dermatitis, allergic contact dermatitis or the harmful effects of plasticizing agents, the suit says. Olaplex is a staple at trendy upscale salons, but hair-raising rumors that a now-banned ingredient causes infertility have racked up 30 million views on TikTok. Slectionnez Grer les paramtres pour grer vos prfrences. The amount of lilial in Olaplexs fragrance before the brand reformulated is also unknown. Olaplex did not comment specifically on the Canadian lawsuit or refunds. everyone stream Carly Rae Jepsens Dedicated album - jaden . This ingredient was made to repair hair strands on a molecular level. The Olaplex Hair Loss Lawsuit . That has happened to other people, so if you're using it, just be careful.'. Insider spoke to two people who have received refunds and another who has requested a refund from Olaplex. 1st Fl, Ste 2268A Landmeier Rd Elk Grove Village, IL 60007. Olaplex has released test results that it says show the products are safe. 2, Olaplex No. The lawsuit, which was filed by over two dozen customers, is seeking at least $75,000 in damages. David Williams/Bloomberg via Getty Images However, the lawsuit against Olaplex Holdings alleges the . According to EWG.org, lilial has been identified as having endocrine-disrupting properties, meaning it can interfere with natural hormone functions and may pose a risk to fertility and fetal development. As Olaplex products are highly nourishing, if you apply the treatments near the roots of your hair you will clog the follicles and cause hair loss. 12:08 EST 16 Feb 2023. Anyone experiencing consistent hair breakage should consult their stylist and dermatologist to best understand their unique hair and skin needs. Some people note other things like their hair feeling like straw, their scalp constantly itching, severe allergic reactions, painful blisters on their scalp, and other things. Lilial was previously used in small amounts as a fragrance in Olaplexs No. Olaplex sells several products, including moisture masks and shampoo. Olaplex customers report hair breakage and loss. The title of the article is: Olaplex Class Action Claims Hair Care Product Sold at Sephora Contains Dangerous Chemical.. According to the complaint, multiple Olaplex products contained lilial, a chemical compound that is often used as a perfume in cosmetics until the European Union mandated the ingredient be gone from products by March 2022 due to concerns about its impact on fertility. However, this rebuttal does seem a bit late as consumers have been complaining for months about breakage through various online channels.. Ms Wong explained that every Olaplex product has to pass theHuman Repeat Insult Patch Test (HRIPT) before it can go out to customers. Olaplex products are safe and effective, as millions of our customers can happily attest.". Olaplex products do not cause hair loss or hair breakage, a representative from Olaplex tells BeautyMatter. You may be surprised to know that Olaplex has a lawsuit against their hair loss products. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. We and our partners use cookies to Store and/or access information on a device. Olaplex has not recalled any of its products in the wake of the lawsuit. 3 Hair Perfector" product, alleging that Olaplex did not disclose risks linked to the ingredient, which the European Union directed cosmetics companies to stop using after March 2022. Do you work at Olaplex or have information to share? Contact Sindhu Sundar at ssundar@insider.com or on the encrypted messaging app Signal at (984)-377-3887. In some cases, they received refunds after reporting problems with hair breakage and loss to Olaplex. Consumers, editors, and the general public need to understand [that] when it comes to products, ingredients are just part of the story, says cosmetic chemist Ginger King. Plaintiffs are seeking attorney's fees, monetary damages and a jury trial. 'If this was not the case, I would not be making this video today. The CEO of the luxury haircare brand Olaplex has come out fighting against a $75,000 lawsuit in the wake of users worldwide complaining the products 'cause hair loss and damage'. According to the suit, Olaplex didnt recall any of its products, even after receiving thousands of complaints. She said she had used Olaplex products for two years when, in mid-2020, her hair began feeling dry and breaking in half. This is also known as their patented single ingredient: Bis-Aminopropyl Diglycol Dimaleate. "Our products are thoroughly tested both in-house and in independent third-party laboratories and we remain confident in the evidence showing that Olaplex products are safe and effective.". Some of these include: DEA, aldehydes, formaldehyde, gluten, nuts, parabens, phosphates, phthalates, and sulfates. Have you tried Olaplex hair loss products? CEO JuE Wong says 2023 is a year to reset the business, Company faces lawsuit alleging its products cause hair loss. 0 to No. The lawsuit said that certain ingredients had made the products "unreasonably dangerous" and ineffective. It repairs broken bonds and rejuvenates your hair. HairLossGeeks.com. Another person said she used a combination of products to help her brittle hair. Several photos of plaintiffs showing bald spots that they claim were caused by Olaplex have been released by the Law Centre of Amy E. Davis, one of the legal firms involved in the suit. New Jersey-based makeup artist Rosie Genute said Olaplex refunded her $80 in October, five months after she posted a video to TikTok describing problems with hair breakage. No-Cap8698 3 days ago. Live market coverage co-anchored from Hong Kong and New York. 'You may have recently heard that Olaplex products cause hair loss. The case claims Olaplex has made matters worse by failing to disclose and, in fact, actively concealing the sheer number of complaints it has received of hair loss, scalp issues and other injuries from customers and the FDA. 1. Celebrities, YouTubers and influencers such as Kim Kardashian have all sung the product's praises in recent years. It was filed on February 9, 2023 in the U.S. District Court for the Central District of California. Please look out for the groups on Facebook just to see the damage this product has caused. 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