Where can I find more information, documentation or support for the C1000A? Step 2: Install Your CenturyLink-Compatible Modem. I'd like to search by my new address. The speed test is a snapshot of your upload and download service speeds at one point in time. Under federal law, it is your right and our duty to protect your account information. After switching to Centurylink DSL, though, it's not performing well at all. I am a new customer moving to a CenturyLink service area. Select a brand and model to view specifications and features. How to Make Centurylink Internet Fast. Read more about using third-party modems. Your zip code is unrecognized. What is the best modem for CenturyLink DSL service? An unexpected bonus was the strength of the wireless signal. Some modems can accommodate speeds up to 100 Mbps while others are built to channel up to 1 Gig Internet, so the best CenturyLink modem for you depends on which internet speed plan you have. Bought the CenturyLink C1000A ADSL/VDSL as the replacement. Wireless N VDSL2 CenturyLink C1000A-D approved Modem Router. We here at Actiontec Technical Support consider the C1000A to be an archived product and to the best of our knowledge, no new firmware will be released for this product. ), Video streaming devices (Roku, Apple TV, etc.) My C1000A is currently trained at 57.008/5.501 Mbps - I'm on CL's "up to 60/5M" service and it's been solid for me but I'm close to the remote DSLAM and 1600' away fed with underground cable. The speed test will not work using a mobile data connection such as 3G, 4G, or LTE. To customize your pricing and feature options we need a little more information. Someone very knowledgeable has designed this product. The Greenwave C4000XG is not compatible with the auto-cloning feature on the G.Hn WiFi Extender. All CenturyLink-certified modems include 24/7 technical support and free McAfee security protection. Activating your CenturyLink internet service. We had an unexpected error, please try again. Running straight from the Actiontec C1000A output to the internet input on the R7000, then out from the router via cable to my notebook, I get about one-fourth the bandwidth available when running straight from the Actiontec to the notebook. Works with these CenturyLink internet services: Note: Listed speeds reflect the maximum speed the technology can accomodate. If you are leasing that device from Centurylink I would suggest either having them replace the … However, not all modems are able to connect to CenturyLink internet service. Our modem/router combo (gateway) is tested and guaranteed to be optimized for maximum performance and easy setup. © 2021 CenturyLink. The drop-down list below includes all of the certified CenturyLink modems that are currently in use. Do I need both? Here are the things that you should do to resolve the problem. Can't see the speed test above? We recommend running the test multiple times and at different times of day to get a sense of any fluctuations in speed. Disconnect from VPN before running the speed test. The came out and bricked another modem trying to … I use the C1000A as a bridge between my network and the internet. ... Also, make sure you check using the router’s Speed Check (or something wired directly to the router) as my speeds over wifi are quite a bit slower than the 900+Mbps I get from the router’s Speed Check function. Daniel says: December 30, 2020 at 2:24 pm. The C1000A supports 802.11n out of the box and older wireless protocols. Log in with your account username and password so that we can show you the pricing options available to you. Some technical knowledge may be required if you are unable to get your PPPoE login information from your ISP (like us with CenturyLink) because TelNet is a very old interface that has no GUI and relies on command prompts. For the most accurate test of your internet speed, connect directly to the modem with Ethernet and turn off other connected devices. No connection. Third party marks are the property of their respective owners. Check the drop-down above to learn more about each model of gateway offered. Don't have an account yet? Download CenturyLink Actiontec C1000A-D WiFi Modem Firmware 31.30L.86 (Router / Switch / AP) I'd like to shop for CenturyLink Out of Region Long Distance. Try Customer Service. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Try to turn off or disconnect everything that shares your connection, including: Wireless speeds are typically lower than the wired speed on the same network, due to signal loss and interference. With blazing fast wireless N speeds, you can do more faster. Please enter your service address so we can show you accurate pricing product availability in your area. The powerful Wireless N VDSL2 modem router which was designed for CenturyLink networks, is perfect for your HD IPTV and any other high bandwidth applications you may have. If you are looking to use a different modem with your existing service, our representatives can help you determine compatibility. If the test didn’t give you the results you were hoping for, start by optimizing your setup and troubleshooting possible causes of slow performance. There will always be some amount of latency over your network, but the lower this number, the better your performance will be. Keep in mind that the more devices you have connected to the internet, the slower your speed results will appear. The router has extremely fast wireless N speeds which enable you to do a lot more a lot faster. Or, if you're getting the speed you're paying for but simply need more bandwidth, you can check to see if an upgrade is available at your address. If you have any questions about whether your current modem will work with your new CenturyLink Internet plan, don’t hesitate to get in touch. Even devices that are "asleep" can use bandwidth and impact your performance. Then run the test again to see the improvement. Posted on November 20, 2018 by approvedmodems If you are among those who love to go for performance, productivity and speed, then you should always consider using the best modem that can help you access the internet in a hassle free manner. level 1. To get a clear picture of your baseline internet speed (the network speed direct to your modem), follow these steps: Turn off all other connected devices and applications. Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. What is the default IP address to access the C1000A? You may deny us permission by proceeding no further and your denial will have no affect on your current services. For example, if you live in Las Vegas and a Denver server is selected, your test results may not be accurate given the distance from you to the server. Ping is the amount of time it takes for your network to transfer information from your computer to a remote server and back. Select My last Zytel device just died. Check out our most frequently asked questions and answers below. This page covers which modems are recommended for the absolute best performance with CenturyLink service, which modems are CenturyLink certified and tested, and which modems may not work. However, it was well worth the effort. I'd like to try to enter my information again. Please try again. Certified modems tested for CenturyLink compatibility, Locate your modem's make and model on the sticker. You can run a speed test over WiFi, but the results will reflect that. ... 8.2 8: CENTURYLINK DISHNET ACTIONTEC C1000A VDSL2 MODEM WIRELESS ROUTER 7.8 7.3 7.9 9: NEW IN BOX! My aim is to provide be This router worked great with my cable modem service. I'd like to shop for CenturyLink Out of Region Long Distance. If you are ordering new service, you will be guided to purchase or lease the correct CenturyLink modem to get the best connection and performance.Â. ), All other browser windows and tabs (except the one you're using for the test). If you want to increase your plan speed, you can compare home internet speed tiers, as well as fiber internet, which provides unparalleled upload and download speeds for the most data-hungry users. I pay for 12mb it showed 11.34mb. With blazing fast wireless N speeds, … Music streaming platforms (Pandora, Spotify, etc. These can also be referred to as downstream and upstream speed. We had an unexpected error, please try again. There are many factors that can influence the results of an internet speed test. Note: This modem will be retired soon. A huge improvement over the 10/5 we were getting with the C1000A. The latest, premium WiFi gateways that we offer are the models pictured here. Listed speeds reflect the maximum speed the technology can accomodate. What's the difference between a modem and a router? Please try again. How quickly your internet can perform those functions determines your download and upload speed. You can also learn more about how to upgrade your current service. Has a number of nice features with a simple to use GUI interface; however, the only feature I was interested in was Bridge mode since I have a Linksys EA6300 Smart-WiFi Router. In the third attempt, CenturyLink attempted to sell a $3.00 per month I house service. Centurylink C1000A Modem is an Advanced Modem That You Need Now! In case the aforementioned does not fix the problem, here are some more steps on how to make Centurylink faster. Sometimes, troubleshooting is all it takes to fix internet speed or connectivity issues. Try Customer Service, Self-install your modem and activate internet, VDSL2 â single line up to 100 Mbps (200 Mbps pair bond), ADSL2+ â single line up to 25 Mbps (40 Mbps pair bond), VDSL â single line up to 100 Mbps (200 Mbps pair bond), ADSL2+ â single line up to 20 Mbps (40 Mbps pair bond), VDSL â single line up to 40 Mbps (100 Mbps pair bond), VDSL â single line up to 80 Mbps (100 Mbps pair bond), ADSL/ADSL2+/VDSL â single line up to 100 Mbps. The internet speed test starts by identifying the server closest to you, which is displayed in the lower right-hand corner of the testing window above. Log in with your account username and password so that we can show you the pricing options available to you. If your modem is not on the CenturyLink certified or recommended modem list, itâs either a retired CenturyLink device or whatâs called a third-party modem (from another provider). Can I use my own modem with CenturyLink service? Under federal law, it is your right and our duty to protect your account information. The C1000A is one of the most robust routers available today. If you’re using both CenturyLink internet and home phone, connect a DSL filter to each phone jack in use to get the fastest connection speeds and avoid conflicts between devices. When you choose to lease or purchase a modem while ordering internet service, the right gateway will automatically be selected for you based on the internet technology and speed available at your address.Â. Third party marks are the property of their respective owners. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. All Rights Reserved. My prior modem (a CenturyLink-supplied ZyXel) provided a miserly and weak wireless signal. Read about the best internet speeds for gaming to learn more about how ping can affect your online gaming experience. CenturyLink's all-in-one modem/router, referred to as a gateway, allows you to connect your WiFi-enabled devices to the internet without additional equipment. You can purchase or lease a compatible modem from CenturyLink to use with your service. We refer to this unit as a gateway.Â. ADSL2+ â single line up to 20 Mbps (40 Mbps pair bond), VDSL2 â single line up to 40 Mbps (100 Mbps pair bond), VDSL2 â single line up to 40 Mbps (100 Mbps pair bond). The CenturyLink C1000A supports 802.11n out of the box (as well as older wireless protocols). "Enroll Now" on the My CenturyLink Login page to create one now. NETGEAR High-Speed Broadband DSL Modem (DM200-100NAS). A modem is the essential equipment needed to bring internet service into your home from the larger network. In-home speeds may differ based on router setup, devices and other factors. For optimal performance, the preferred models for CenturyLink DSL internet service are: The compatible models for CenturyLink Fiber service are: You will get the best experience and performance by using certified CenturyLink equipment. What is the best modem for CenturyLink fiber service? After this date, your service will be activated automatically, so you shouldn’t need to do anything special to get online once you’ve installed your equipment and set up your computers. The CenturyLink C1000A-D / C1000A VDSL2 Modem Router is one of the most robust ultra-broadband routers available today. Secure WiFi provides automatic cybersecurity for your network and all devices connected to it, plus: Find the right options for your area by providing the zip code at your service address: As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. Don't have an account yet? "Enroll Now" on the My CenturyLink Login page to create one now. To test speed to the modem/router, plug your computer directly into your modem with an Ethernet cable, then run the test on that computer. Retired and third-party devices are more likely to cause performance issues and may not connect to your internet service correctly.Â, If you're ready for an upgrade, contact us to purchase or lease a new modem.Â, Have more questions about CenturyLink modems? Designed for CenturyLink networks, the powerful Wireless N VDSL2 modem router is perfect for HD IPTV and other high bandwidth services. Typically, you want to keep a close eye on ping for online gaming, as high latency can result in a noticeable delay between your actions in the game and the actions of the other players. When you order your CenturyLink High-Speed Internet, you’ll be given a service activation date. The Greenwave C4000LG is not compatible with the auto-cloning feature on the G.Hn WiFi Extender. Your zip code is unrecognized. Our modems also come with free 24/7 tech support. Thank you for your patience during the merger process. It's WiFi is only 2.4 GHz - fine for my smart phone. By supplying your service address zip code we will be able to get you to the right location. Each has one or more CenturyLink-compatible models with multiple ports. If bringing your own modem is an option, you will see a note during the online order process. Not sure what to do? It did a good job on the test results in internet speed test. I called centurylink. Or, if you're getting the speed you're paying for but simply need more bandwidth, you can check to see if an upgrade is available at your address. Home - Welcome to CenturyLink - CenturyLink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. "Certified" means our modems have been tested on the CenturyLink network to ensure they are compatible with our internet technology and that they perform as expected. when I run the router through the c1000a the upload speed goes from 4.5 Mbps down to 1.2 Mbps. CenturyLink highly recommends using one of our certified or recommended WiFi modems (gateways), which have been tested and approved to work optimally with our high-speed internet technology. New modem (C1000A), connects at lower speed now [Qwest] Recommendations for upgrading from an Actiontec C1000A? The modem asks for your CenturyLink telephone number and then automatically populates all the required information. Not sure what to do? To download or view the latest version of the C1000A Product Sheet please use the link below. Why? What is the default username and password for Actiontec C1000A? C1000A - Wireless N VDSL2 Modem Router for CenturyLink. CenturyLink uses different core technologies (fiber and different types of DSL) depending on your location and the speed you selected. Learn more >, Other features:  Secure WiFi compatible. Click here. Tip: If you believe the selected server may not be the closest one, try refreshing the page and running the test again to see if it will select another server. To customize your pricing and feature options we need a little more information. 6 months ago. How to restore the C1000A to factory default settings; Is there a way to Reset the Admin username and password back to defaults on my Actiontec device? By supplying your service address zip code we will be able to get you to the right location. Connection to CenturyLink was made on about three attempts to of many attempts over three days. Why do you need a modem to begin with? Once a test server is identified, a packet of information is sent from your computer to the server and back. Please enter your service address so we can show you accurate pricing product availability in your area. Designed for CenturyLink networks, the powerful Wireless N VDSL2 modem router is perfect for HD IPTV and other high bandwidth services. When I did, it turned the c1000a into a brick. I'd like to search by my new address. Reply. A router is what allows you to access that internet connection from all your wireless devices throughout your home over WiFi.Â, The equipment provided by CenturyLink is a combination modem and router in one easy-to-use unit. The amount of time it takes for that information to make the trip determines your ping or latency (see the next question). Very impressed. The C1000A VDSL2 Modem Router is one of the most robust ultra-broadband routers available today. Our technical experts determine the modem's maximum speed and check IP compatibility. and apps (Hulu, Netflix, etc. Below is a list of CenturyLink approved modems that were listed on the CenturyLink approved modem list. Â. Thank you for your patience during the merger process. Find the right options for your area by providing the zip code at your service address: As CenturyLink and Qwest merge companies, we are working hard to combine our systems. You may have a modem that you used at a previous location or with a different provider, and wonder if you can use it for your CenturyLink internet service. I am a new customer moving to a CenturyLink service area. © 2021 CenturyLink. for CenturyLink Wireless Smart Ultra-Broadband Gateway Teni Seition Hardware Specifications Interfaces WAN 1 RJ-11 DSL line port 1 Ethernet WAN 10/100/1000 Base-T port Interfaces LAN 4-port autosensing 10/100/1000 Base-T auto-MDI/MDI-X Ethernet LAN switch 1 USB 2.0 master port IEEE 802.11n 2.4 GHz on-board Interfaces other WPS button If you aren’t satisfied with the internet speeds you’re getting, explore our help tips for troubleshooting your connection and optimizing your speed. This means that even if you have a CenturyLink modem, it will only work for your service if it is compatible with the specific technology and speed you are using. In-home speeds may differ based on router setup, devices and other factors. The CenturyLink C2000T! This means that even if you have a CenturyLink modem, it will only work for your service if it is compatible with the specific technology and speed you are using. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. All Rights Reserved. Next, the speed test downloads and uploads a set of data. If you aren’t satisfied with the internet speeds you’re getting, explore our help tips for troubleshooting your connection and optimizing your speed. I read this article about bridging the c1000a. If you need more filters, contact CenturyLink for purchase. CETURYLINK C1000A-D BY ACTIONTEC. Please always check with your provider to ensure compatibility and confirm whether or not and item is approved by your provider. The three initial service discussions with CenturyLink resulted in CenturyLink attempting to sell me an $85 in-the-house evaluation. Select Tests run over a Virtual Private Network (VPN) often fail or experience errors. Ping, also called latency, is a specific measure that primarily has an impact on online gaming, as well as a few other activities. C1000A Product Sheet Enter your home phone number or account number and payment information to pay your bill online. It's important to know that every modem is built to work with a specific type of internet technology and in a particular speed range.Â. CenturyLink uses different core technologies (fiber and different types of DSL) depending on your location and the speed you selected. Actiontec C1000A CenturyLink Gateway; Zyxel C1100Z 802.11n VDSL2 Wireless Gateway CenturyLink; You can also browse CenturyLink’s complete list of compatible modems. I'd like to try to enter my information again.